Fees
The fee for a 50-minute individual session is $135. Charges vary according to the type of services rendered, including diagnostic interview, family therapy, psychological testing, and group therapy.
When applicable, your therapist will discuss the cost of testing fees prior to administering the test. Payment is due at the end of each session when services are rendered. We accept cash, personal checks, and Visa or MasterCard credit and debit cards.
If you do not have health insurance and are referred by a church that is part of the Rankin Baptist Association, we offer a discounted fee of $105. Also, the Mississippi Baptist Convention will pay $50 towards each session for pastors and their families.
Appointment Cancellation Policy
Twenty-four (24) hour notification is an expected courtesy to the therapist who is reserving time for you and to other clients who are waiting to schedule appointments. You must give a 24-advance notice for cancelled appointments. The advance notice is standard in our profession. If you are more than 15 minutes late for your appointment, it is considered a missed appointment, and you will be responsible for the fees for that session.
If you do miss an appointment without 24-hour notification, you will be charged the entire session fee. If you do not notify us 24-hours in advance when cancelling an appointment, you will be charged the entire session fee. Insurance plans do not pay for such charges. Payment for the missed session must be timely or we cannot continue to schedule appointments.
Insurance
Please make your insurance card available for photocopying.
We are providers for Blue Cross Blue Shield of Mississippi, and three counselors are TriCare certified.
We will be happy to file insurance for you with Blue Cross Blue Shield. If you have a different insurance provider, your counselor can give you a receipt so that you may personally file with your insurance provider.
You are responsible for paying the entire fee for the first three sessions until payment is firmly established with the insurance provider. Any monies reimbursed by the insurance provider that are more than your payment for the first three sessions will be reimbursed upon receipt from the insurance provider. Once a relationship has been established between Crossroads and your insurance provider, you will be responsible for paying the amount deemed necessary by the insurance provider (co-pay) at the end of each session. Remember, your health insurance is a contract between you and your insurer. Therefore, you must assume responsibility for payment regardless of what your insurance company pays.
Some plans require pre-authorization. You are responsible for checking with your insurance provider before the first session to discern if services will be covered. Here are some questions you may ask your insurance provider:
- Is Crossroads a provider? (Refer to “Crossroads Counseling Center,” “Rankin County Baptist Association DBA Crossroads Counseling Center,” or the name of your assigned counselor.)
- What are my mental health benefits? (not simply "counseling")
- Do I have a deductible, and how much is it? How much have I already paid toward my deductible?
